Match the profile
Align legal name, birth date and address with clear current evidence.
Use safe delivery
Upload through the authenticated account. Ask what redaction is permitted.
Fix exact defects
Correct expiry, glare, cropped edges or mismatch rather than resending the same file.
Related guides
Frequently asked
Can KYC pause withdrawal?
Yes.
Should documents go through social media?
No.
Does KYC require a deposit?
No.
Continue with the terms open
Verify the route, keep the evidence and set the budget first.
Continue on the Verified Route